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Using AIDA

AIDA drafts patient messages using treatment data, Quick Replies, conversation history. Saves time, ensures clear, compliant communication.

DentalMonitoring Team avatar
Written by DentalMonitoring Team
Updated over a week ago

What is ✨AIDA✨?

AIDA = Artificial Intelligence Drafted Assistant

AIDA helps you write patient messages faster, while keeping them professional, clear, and personalized. It uses advanced generative AI to suggest replies based on each patient’s treatment details and your recent conversations.

With AIDA, you can:

  • Save time by generating message drafts in seconds

  • Send clear, polished messages without spelling or grammar mistakes

  • Maintain a consistent tone across your whole team

💡 You are always in control. AI suggestions are never sent automatically — you review and send each message.

How It Works

AIDA generates suggestions using:

  • Recent conversation history with the patient

  • Most commonly used Quick Replies

  • Patient information (name, age, etc.)

  • Treatment type and appliance

  • The patient’s preferred language

Each suggestion is tailored to fit the patient’s specific situation and your practice’s communication style.

Data Privacy & Security

  • AIDA follows a Zero Data Retention (ZDR) policy

  • No patient data is stored or used to train the AI

  • Fully HIPAA compliant and meets strict data privacy standards

Help Us Improve

Your feedback helps us continue to improve AIDA:

  • Use the thumbs up/down buttons after reviewing a suggestion

  • Share additional feedback (design, experience, suggestions) through the feedback form in your dashboard

DentalMonitoring® software is a product designed and manufactured by Dental Monitoring SAS, for Healthcare Professionals (HCPs). It is also used by patients under the mandatory supervision of Healthcare Professionals (HCPs). DentalMonitoring is designed to assist HCPs with remotely observing intraoral situations and monitoring orthodontic treatments. Refer to your HCP and/or the Instructions for Use before use. Some modules of the DentalMonitoring product are considered as a medical device (in Europe and other countries), registered as such and holding the CE mark. Product availability, claims and regulatory status may differ across countries depending on local regulations. Contact your local representative for further information. TR_MON_PA_AIDA Help Center Article_028_01_rd_H_MF_en

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