What is AIDA Suggestions?
AIDA = AI-Driven Assistance for Monitoring
AIDA helps you write patient messages faster, while keeping them professional, clear, and personalized. It uses advanced generative AI to suggest replies based on each patient’s treatment details and your recent conversations.
With AIDA Suggestions, you can:
Save time by generating message drafts in seconds
Send clear, polished messages without spelling or grammar mistakes
Maintain a consistent tone across your whole team
💡 You are always in control. AI suggestions are never sent automatically — you review and send each message.
How It Works
AIDA generates suggestions using:
Recent conversation history with the patient
Most commonly used Quick Replies
Patient information (name, age, etc.)
Treatment type and appliance
The patient’s preferred language
Each suggestion is tailored to fit the patient’s specific situation and your practice’s communication style.
Data Privacy & Security
AIDA follows a Zero Data Retention (ZDR) policy
No patient data is stored or used to train the AI
Fully HIPAA compliant and meets strict data privacy standards
Help Us Improve
Your feedback helps us continue to improve AIDA Suggestions:
Use the thumbs up/down buttons after reviewing a suggestion
Share additional feedback (design, experience, suggestions) through the feedback form in your dashboard