What are Quick replies? 快速回覆是甚麼?
Quick replies are a library of pre-saved messages that can be used directly in your direct communication with your patients, for a more efficient and controlled way to communicate with them on a daily basis.
The quick replies library is available under Configuration > Quick Replies.
快速回覆讓您更快捷及可控地跟您的患者作日常溝通,是所有可直接使用的預先儲存訊息 的存庫。
快速回覆的存庫可以在設定 > 快速回覆找到。
How to use Quick replies?
如何使用快速回覆?
There are two ways you can use quick replies:
兩個使用快速回覆的方法:
Save past messages as quick replies
儲存過去的訊息作快速回覆
In the communications panel, hovering over past messages you sent will display the "save as a new quick reply" button.
在通訊頁面,把鼠標移到您已發送的舊訊息上,將會顯示“儲存為新快速回復”的按鈕。
Upon clicking, a pop-up will appear, allowing you to save your quick reply and add a title, modify/customize the content, and save.
點擊後,會出現讓您加上標題、修改/個人化內容和儲存您的快速回覆的視窗。
Your quick reply is ready to use!
您的快速回覆已可供使用了!
You can now use your quick reply in the communication panel, when clicking on "use a quick reply":
您現在可以在您的通訊頁面,點擊 “使用一個快速回覆”使用您的快速回覆。
The quick reply will populate in the communication panel. You can change anything in the text if you wish to, and send it!
您的快速回覆將會顯示在通訊頁面,如果有需要,您可以在發送前先修改內容。
You can also use quick replies when using the "draw in picture" functionality, and send it immediately or later on.
您可同時在使用’快速回覆”時使用”在照片上繪畫”的功能,然後隨即或稍後發送。
2. Create quick replies from scratch
2. 自定快速回覆
Under Configuration > Quick replies, you can also create new quick replies from scratch.
您可以在設定 > 快速回覆自定新的快速回覆。
As you move forward, you will still be able to edit, duplicate, or delete your quick replies!
您往後仍然可以修改、複製或刪除您的快速回覆!