Skip to main content
All CollectionsPatient AppScanAssistScanAssist Troubleshooting
Overcoming Occlusal Scan Challenges with ScanAssist - VIDEO
Overcoming Occlusal Scan Challenges with ScanAssist - VIDEO

Video guide on solving occlusal scan difficulties with ScanAssist. Get practical solutions and tips for accurate scans

DentalMonitoring Team avatar
Written by DentalMonitoring Team
Updated over 5 months ago

Having trouble with validating targets during the occlusal scan? This guide will help you address common issues and ensure you get accurate and efficient scans every time.

Step-by-Step Guide

  1. Ensure Visual Aid is On

    • Before starting your scan, make sure the visual aid feature is enabled. This tool helps you better align the scanner and see what needs adjustment.

  2. Check Tube Placement

    • Incorrect placement of the tube is a frequent issue. Ensure the tube is not too close to the teeth, as this can obstruct the view of some teeth. All teeth must be fully visible through the tube for a successful scan.

  3. Adjust Tube Position

    • If all teeth are not visible, slightly move the tube away from the teeth. Adjust the distance until you can see all the teeth clearly through the tube simultaneously. This helps in capturing a complete and accurate scan.

Video Guide

For a visual demonstration of these steps, watch the video below. The video provides a clear, step-by-step walkthrough of how to overcome difficulties with occlusal scans using ScanAssist.

By following these simple steps and utilizing the visual aid feature, you can ensure all teeth are visible and properly scanned. If you continue to experience issues, please reach out to our support team for further assistance.

Did this answer your question?