What is ScanAssist?
ScanAssist is a unique scan process that integrates AI to provide patients with guidance & real-time feedback ensuring they consistently take high-quality scans.
What makes ScanAssist Unique?
3D Model following the patient’s movements
Patient scans at their own speed
Pictures taken at specific points
Guidance & real-time feedback
Additional step dedicated to occlusion
Traditional Process vs ScanAssist
| Traditional Scan Process (V1) | ScanAssist (V2) |
Setup Installation | Assemble ScanBox and tube without guidance | Initial videos guiding ScanBox installation and tube insertion |
On-screen display | Video stream from the camera (patient teeth visible) | 3D model following patient’s movements in real-time (patient teeth not visible) - mouth opening, rotation & angulation up /down |
Speed | Patients need to follow the speed of the progress bar | The patient is the one leading the process (no imposed speed). The app animates the 3D-model to mimic patient’s movements |
Pictures | Pictures taken at regular intervals (even if the patient is not in the expected position) | Pictures taken when a specific point is attained (system of targets) |
Guidance | Guidance but no real-time feedback | Guidance + real-time feedback. The app provides audio and visual guidance when adjustments are needed |
Occlusion | Bite not checked | Additional step dedicated to pictures in occlusion where the bite is checked in real-time + tips to achieve the correct bite |
Flow | Double tap to continue | Video guidance repeats until task is completed |
Sequence | Aligner in at the end by default | Aligner in first |
Availability
Patients
Newly created patients (by default) - patients created on or after your activation date
Existing patients remain on their current scan process
Device
Minimum operating system requirements for ScanAssist: iOS 13 and Android 10
For Google Pixel phones or phones with separate camera and flashlight: use Classic ScanBox, cheek retractor, and Version 1 for scanning
Guidance & Feedback
To help patients achieve the right movements, the app offers extra support: if there is no progress after 4 seconds, it shows the patient’s real teeth on screen as a visual aid, prompting them to adjust and stay engaged
Using Key Features & Settings
How to trigger the Pause menu
Tap the Setting icon at the top of the screen
OR
Remove the tube from the patient’s mouth
How to trigger the Visual Aid
Access the Pause menu
Tap “Show Teeth Alongside 3D Experience”, make a selection and press Save
TIP💡: Consider setting the “Show Teeth Alongside 3D Experience” to ALWAYS - it helps patients see their movements in real-time
How to trigger Bite Assistance - Bite Registration
For patients that cannot bite down completely (for example if the patient has an open bite or bite turbos), instruct the patient to close as much as possible and hold for 4 seconds to allow the AI to detect the bite
How to validate extreme targets
For side-to-side views, if patients cannot reach the two furthest targets, they should hold the maximum angle they can comfortably achieve. The targets will automatically validate, and images will be captured at that position
For occlusal views, only the furthest target for each arch can be automatically validated
TIP💡: If a target does not validate on occlusal views: turn the “Show Teeth Alongside 3D Experience” ON, as it may be because all teeth are not visible