According to the phone model, you will need to place the DM ScanBox teardrop on a specific scale to ensure the best scan quality possible.
Here are the recommended placements according to the Xiaomi or the Redmi phone model in use:
Redmi Note 9S:
Redmi Note 8 Pro:
Redmi Note 8:
Redmi 6A:
Xiaomi 10T pro:
Xiaomi Mi Note 10:
As the Xiaomi Mi Note 10 camera and flash are in a specific position compared to more standard phones, you will have to position the phone slightly differently in order to fit both of them in the DM ScanBox opening. The phone will have to slightly stick out from the initial position (see picture below) to ensure the best scan possible.